Privacy policy

At Bravellei, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or purchase our outdoor kitchen products.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit or shop at Bravellei, we may collect the following types of information:

Personal Information

  • Full name

  • Shipping and billing address, where applicable

  • Email address

  • Phone number

  • Order details and purchase history

Order Information

We collect information necessary to process and deliver your orders, respond to inquiries, manage returns, and provide customer support.

Technical Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

Bravellei may use your information to:

  • Process and fulfill customer orders.

  • Arrange shipping and delivery.

  • Contact you regarding order confirmation or delivery.

  • Provide customer service and respond to inquiries.

  • Manage returns, refunds, and cancellations.

  • Maintain website security and prevent fraudulent activity.

  • Improve our website, products, and customer experience.

  • Comply with applicable legal obligations.

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

3. Payment Information

Bravellei currently accepts Cash on Delivery (COD) as its only payment method.

Because we do not accept online card payments directly, we do not request online credit or debit card details as a payment method through our store's checkout process. Delivery providers may handle information needed to complete delivery and collect payment.

4. Sharing Your Information

Bravellei does not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Shipping and delivery companies.

  • Website hosting and e-commerce service providers.

  • Customer support and technical service providers.

  • Professional advisers or government authorities when required by law.

We share only information reasonably necessary for the relevant purpose and take appropriate steps to protect it.

5. Cookies and Tracking Technologies

Our website or its service providers may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity, and support website security.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

Where legally required, Bravellei will request consent before using cookies or similar technologies that require consent.

6. Data Retention

Bravellei retains personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

7. Data Security

At Bravellei, we take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure. We encourage customers to protect their personal information when using online services.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

To exercise an applicable privacy right, contact Bravellei using the contact details below. We may need to verify your identity before responding to certain requests.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Bravellei does not control the privacy practices of external websites.

We encourage customers to review the privacy policies of any third-party services they visit or use.

10. Children's Privacy

The website operated by Bravellei is intended for a general shopping audience and is not knowingly directed toward children under 13.

We do not knowingly collect personal information from children in a manner that violates applicable law. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

11. International Data Transfers

Depending on the location of our service providers, personal information may be processed or stored in countries other than the country where you reside.

Where required by applicable law, Bravellei will take appropriate measures to protect personal information transferred across borders.

12. Changes to This Privacy Policy

Bravellei may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be published on this page, along with the revised date where appropriate. We encourage customers to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact Bravellei.

Trade Name: Bravellei

Phone Number: +1 620-224-2727

Email Address: bravellei@gmail.com

Business Address: 3104 E Kansas Ave, Garden City, KS 67846, United States

14. Our Commitment to Your Privacy

At Bravellei, we value the trust you place in us when shopping for outdoor kitchen products. We aim to handle your personal information responsibly, use it only for appropriate purposes, and take reasonable steps to protect it.