Contact information

Welcome to Bravellei! We value our customers and are committed to providing a helpful and convenient shopping experience. If you have questions about our outdoor kitchen products, orders, shipping, returns, or refunds, please feel free to contact us.

Get in Touch

Trade Name: Bravellei

Phone Number: +1 620-224-2727

Email Address: bravellei@gmail.com

Business Address: 3104 E Kansas Ave, Garden City, KS 67846, United States

Customer Support

At Bravellei, we are happy to assist you with:

  • Product Inquiries: Questions about our outdoor kitchen products and their features.

  • Order Assistance: Help with order details, confirmations, and cancellations.

  • Shipping Information: Information about our free shipping and estimated delivery times.

  • Returns and Refunds: Assistance with eligible returns and refunds within 14 business days.

  • Payment Questions: Information about our Cash on Delivery (COD) payment method.

Shipping and Delivery

Bravellei offers free shipping on eligible orders.

  • Handling Time: 1–2 business days.

  • Transit Time: 3–5 business days.

  • Estimated Total Delivery: 5–8 business days.

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Returns and Refunds

At Bravellei, we offer free returns and refunds within 14 business days, subject to our Return and Refund Policy and applicable requirements. Approved refunds are processed within up to 3 days after refund processing begins.

Please contact our team before returning an item so we can provide the appropriate instructions.

Contact Us Today

If you need assistance, please contact Bravellei by phone or email. When asking about an existing order, please include your order number to help us assist you more efficiently.